FAQ

Do you store payloads?

Hosted mode stores encrypted payloads in platform PostgreSQL. BYO database mode stores payloads in a customer-controlled PostgreSQL schema.

Can I delete payloads?

Yes. Payload bodies can be deleted while retaining operational metadata.

What happens if workers stop?

Events remain stored and delivery jobs remain queued. Admin health checks show stale worker state, and leases expire for recovery.

Can I use my own database?

Supported plans include a guided BYO database workflow.

Do you support signing?

Yes. Outgoing deliveries can use timestamped HMAC SHA-256 signatures.

How is billing handled?

Polar.sh handles checkout, invoices, subscriptions, cancellation, and the billing portal.